Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

Bharat Shah

Posted on 20 Jan 2016

Your service has been excellent and thanks to Kate for an extremely courteous and efficient service.

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Jenny

Posted on 01 Dec 2015

I am really very happy the way Lisa handled my booking. She was so polite and really helpful. Thanks also to Pam who helped her when she is not sure of something. God bless your company.

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Ayesha Khan

Posted on 09 Nov 2015

I had a very good experience from hoodaki.com especially from Ian. He was the most helpful! He got me flights cheaper than i could have found on my own. He beaten all other travel agencies which i had...

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Jo Elliott

Posted on 04 Nov 2015

Just wanted to say that James was terrific! I managed to sort out a flight that suited my needs and get everything sorted in 10 minutes. James was really helpful and my overall experience was great....

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Rohit Singhal

Posted on 28 Oct 2015

I received very good service from James. He is prompt and diligent. He works hard towards giving his customers best available deal.

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Robert Burgess

Posted on 11 Oct 2015

i was very impressed with the way you handled my inquiry for flights to Manila. The flights you found for my are ideal thank you i will be using Hoodaki again once again thank you

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Sheila Bull

Posted on 10 Oct 2015

Jerry your operative dealt with my queries and subsequent booking very quickly, thoroughly and politely. he made the experience pleasant and totally satisfactory. Thank you Jerry.

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Antonnette Downs

Posted on 25 Sep 2015

This is the 3rd time I booked with Hoodaki, and I am always happy with their excellent service. Staff Davis worked really hard to find me the flight that is convenient and within my budget even though...

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Colin Flower

Posted on 21 Sep 2015

I am impressed with the handling of my booking. Davis was very polite and efficient. I was especially pleased with the call-back, which he used several times because my mobile phone signal kept cutt...

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Rita Jones

Posted on 20 Sep 2015

Excellent Service and constant contact with Sarah dealt with my booking in a very capable and confident manner thank you.

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James

Posted on 19 Sep 2015

Thank you for helping me guys....I must say SID was so nice and kind to me,he booked my flight and gave me all the information I needed, very nice man and very very helpful.i am old guy and sometimes...

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Nadeem Mumtaz

Posted on 03 Sep 2015

I have booked my seat to Pakistan using your company and spoke to Alan. I must say that Mr Alan is an asset to your company. He was very friendly, very patient and very helpful. I am sure in future no...

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Karen C Murray

Posted on 31 Aug 2015

Good service, fast response, really personal service to find best deal. Could just spend a little more time checking dates - but issues very quickly resolved with no hassle.

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Army Singh

Posted on 28 Aug 2015

We have booked two holidays to goa with you and James has been very helpfull + friendly we will be booking again with him thank you

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Henry Abrahamian

Posted on 28 Aug 2015

I had never used your services before and today by calling in and having Mr. Abhi help me find the right flights and the best deal was a delightful experience. I have traveled the world on business...

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Neha

Posted on 28 Aug 2015

William was very helpful with all my questions…. Very soft-spoken and polite… I give him 10/10 ….. Keep it up

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Kulwant Singh Duhra

Posted on 28 Aug 2015

It was really a nice experience with your team member while making the booking. He really help us a lot in choosing the flight. His name is James. He is very helpful.

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Alpa Pandya

Posted on 27 Aug 2015

The service provided by Ronn has been amazing. He catered for my needs on the call and managed to get me a great deal on 3 flights. From London - Toronto - India. He was very polite and helpful and wa...

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Rosa Gomes

Posted on 26 Aug 2015

I am one very happy customer to have Davis sort my flight in a very short time and especially met my requirements with the dates/timing - thank you Keep up the good work Davis - I will recommend y...

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Lindy Mukondori

Posted on 25 Aug 2015

This is just to give feedback on the service that I have been provided by Joy. Very polite, patient and pays attention to detail. He follows up on clients as per specified agreements . I am very happ...

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Janet Gooday

Posted on 24 Aug 2015

Roger was so helpful, did all he could to get the flights we needed at the best prices. It is unfortunately horrendous how the prices go up so quickly, however, I was very pleased with the service I...

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Melissa Martin

Posted on 23 Aug 2015

Fast reliable very friendly and helpful, pleasure to communicate with and excellent service.

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Luis Cortes

Posted on 22 Aug 2015

Just made a booking with Michael, and have received the best service one could wish for and at a very fair price. thank you so much I will be using you again in future.

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Hang Bo

Posted on 22 Aug 2015

Your service is very good, i would recommend my friend your web. Thanks Mac so much, he is very kind and good at service.

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Arvind Ray

Posted on 22 Aug 2015

The booking agent Mr Paul was very helpful and efficient and the service that he provided us was very prompt. I would highly recommend Hoodaki.

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Brian Gallagher

Posted on 21 Aug 2015

The customer service I have had so far has been superb, Nick who I am dealing with had been so helpful, nothing is to much trouble, thank you, I will be recommending your company to all my friends.

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Elena Mihai

Posted on 19 Aug 2015

I would like to thank you to Roger that provided excellent customer service and did his best to find the best deal for me considering it was last minute . He considered my budget and made my holiday p...

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Chris Brettell

Posted on 18 Aug 2015

Hi Mac. We would like to thank you for all the help you have giving to us in arranging to get our flight tickets to Bogota and for our return flight back to England. Keep up the good work. Best an...

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Kristian

Posted on 18 Aug 2015

I've been checking for the cheapest flight over a period of 3 weeks, Richard was very helpful and made sure I got the best deal. Thank you!

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Yunus Ismail Mulla

Posted on 18 Aug 2015

I am sending you feedback regarding my flight booking to Mumbai. I was dealt with a sales consultant called Jerry. He was very helpful and gave me good advice and made my booking form. I will be booki...

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Hassan Imran

Posted on 15 Aug 2015

Alan is a five star agent. Excellent customer service from Alan. Very very good agent. Praise for him.

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Kishore Haria

Posted on 04 Aug 2015

I purchased ticket to Orlando for my wife today received excellent service. I am pleased and would recommend.

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Rita Smith

Posted on 03 Aug 2015

David dealt with our booking in a very professional manner and explained everything we needed to know, a very conscientious employee. we felt completely stress free with the whole booking as we are el...

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Umesh Gowda

Posted on 31 Jul 2015

I got excellent service from Alan today. I was looking for a last minute 1 week return flight from Manchester to Bangalore, going within the next 48 hours for an urgent work in Bangalore. Alan was...

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Sylvia Gillicker

Posted on 31 Jul 2015

I was very happy with the service from Hoodaki. Jeff was polite and courteous in dealing with my booking.

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S Akhtar

Posted on 29 Jul 2015

Thank you for your to find a cheap flight for me, hopping for a nice hornet and another flight to USA very soon.

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Vali Shah

Posted on 29 Jul 2015

I have already praised the service I have received, but just to reassure you, I reiterate that my only grouse is that, I failed to get a desirable discount.

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Khyber Islam

Posted on 27 Jul 2015

Today Paul helped me to find out the best available ticket and really helped.He was very helpful and it showed had good knowledge of the product.

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Bally Dhaliwal

Posted on 22 Jul 2015

I booked thought Hoodaki for the first time and spoke to someone called Justin. He was really nice and very helpful. He reached out of his way to help me and was patient with me too.

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Rhea Daef

Posted on 09 Jul 2015

The customer service is excellent, Mac has been very helpful with me with every questions and asked from him. Special thanks to Mac

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Rizvi Syed

Posted on 30 Jun 2015

Dear Sir, I am pleasantly surprised to get such fantastic service provided by your agent Davis. I am going to recommend his services to my friends as well.

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Lee Miller

Posted on 27 Jun 2015

I would like to send a few comments of feedback back to you on my experience. My experience with Abhi was very helpful, easy and quick to sort out. Exactly what I would expect and wanted. He provided...

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Mariam Suleman

Posted on 23 Jun 2015

I have booked tickets with Hoodaki in the past and recently I have booked the ticket for Goa. I find the staff very helpful, polite and cooperate willing to answer all the questions of the customer....

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Liinaa Hyder khan

Posted on 14 Jun 2015

IMPECCABLE service from Patrick. Very informative and helpful. Customer service is definitely something that Patrick thrives in which makes me as a customer pleased to know that he's handling my ticke...

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Wayne Bramhall

Posted on 13 Jun 2015

I am more than happy with the Assistance we was given by Patrick, we had slight difficulty with the Web Booking but once we had contacted via live chat Patrick took over and booked it for us, nothing...

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Barbarra

Posted on 12 Jun 2015

I would just like to say how helpful and clear as to my recent booking, as was the last time i used your services, i would certainly use you in the future.

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Patrick Fountain

Posted on 07 Jun 2015

Thank you to hoodaki and especially Nick for the pleasant and professional way in which the booking of my flights was handled in this day and age of telemarketing and pressure sales it was a breath o...

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Janet Stanborough

Posted on 05 Jun 2015

Just wanted to say that I had fantastic service from Nick. He was patient and happy to research all my requests to get the best option for me. What an asset to your company and he closed the dea...

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Dipti Mishra

Posted on 03 Jun 2015

Excellent service provided by Mac, he took my requirements into consideration. He took time in getting a good deal that would suit me. Highly recommend him.

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Robert James

Posted on 31 May 2015

I booked a flight for my stepson to Shanghai and return in August. The service that Mac gave was first class, nothing was too much trouble for him, even though I was asking him for alternatives, wh...

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