Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

Noxolo Mafohla

Posted on 26 Feb 2018

Spoke to a man called Abhi. Good service. Very polite and easy to talk to. I'm impressed.

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Marites Colarina

Posted on 16 Feb 2018

It was a very good experience. David was so helpful and prompt. Keep it up!

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Saroj Patel

Posted on 16 Feb 2018

Just booked a flight to Dar es Salaam and David was very helpful.

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Mohamed Kassamali

Posted on 15 Feb 2018

It was my wife who recommended Hoodaki since she had used your services previously. I was in the travel trade in Maidstone / Kent between 1983 and 2003. We had an office in Maidstone and an office i...

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Lynn

Posted on 15 Feb 2018

I asked one of your agents ‘ Kim, Neha ‘ to sort out a complicated lot of flights for me, not only did she deliver but she did so with the utmost efficiency. What a courteous and cheerful person she w...

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Nisha Kaur

Posted on 10 Feb 2018

Excellent customer service and very helpful. Reasonable ticket prices too. Thank you.

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Nisha Kaur

Posted on 10 Feb 2018

Excellent customer service and very helpful. Reasonable ticket prices too. Thank you.

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Mrs Samina Salim

Posted on 02 Feb 2018

Hi There, Yesterday, I have bought 2 tickets for Canada from Chris. I am extremely impressed and satisfied with the service he provided. He was very helpful and efficient to give me a variety of fare...

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Remedios Mendoza

Posted on 30 Jan 2018

A very good service. Ronn was very helpful and patient in looking for a great deal for my family. Thank you Mrs Mendoza

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Mrs Rita Anthony

Posted on 22 Jan 2018

My holidays has been sort out with a guy called David works on the afternoon shift.He is lovely very patient and polite. Really appreciate his help. Many thanks.

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Frank Lowe

Posted on 22 Jan 2018

I would like to make a positive comment regarding my experience with Janet of Benz-travel. I have used Hoodaki in the past and had no problems at all. Excellent transactions. My dealings with Janet w...

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Samantha Dube

Posted on 22 Jan 2018

I was struggling to get a ticket to SA. Eric is amazing, I really appreciate his support and the effort he put to get me the right flight. I'll definitely ask for Eric when I travel again.

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Rita Anthony

Posted on 22 Jan 2018

My holidays has been sort out with a guy called David works on the afternoon shift. He is lovely very patient and polite. Really appreciate his help. Many thanks.

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Amir Rafiq

Posted on 20 Jan 2018

Love to book again with you. Thanks a lot.

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Satish Sayougta Charitar

Posted on 20 Jan 2018

Excellent service rendered by Mark. Keep it up.

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Julie de Vidas

Posted on 19 Jan 2018

Many thanks to William for his very polite and helpful service in issuing my airline ticket to Australia. He is extremely courteous and has excellent customer service.

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Ilesh Mugatlal

Posted on 19 Jan 2018

I had an excellent experience with Hoodaki. Kim was very helpful. Will highly recommend.

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John Gardiner

Posted on 19 Jan 2018

Yes, everything is fine. Thank you Mark. Very much appreciated your help.

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Henani Amaral

Posted on 18 Jan 2018

Good day, as email below I appreciate very much because due you people are quick to attending your client in fast ways and making your client be proud of you guys. Keep it up and more to have client i...

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Terrance Jayaweera

Posted on 18 Jan 2018

I'm happy with the customer service

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Atif Riaz

Posted on 17 Jan 2018

Kim really helped and listen to our requirements. She went an extra mile for us felt privileged. An asset to your team.

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Atif Riaz

Posted on 17 Jan 2018

kim really helped and listen to our requirements. she went an extra mile for us felt privileged. An asset to your team.

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Iftikhar Ahmed khan

Posted on 16 Jan 2018

i been served by genny with great professional skills and in well mannered.i will recommend hoodaki to my friends and family and will do business with them in the future many thanks.

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Sarabjit Gill

Posted on 16 Jan 2018

I just want to thanks you because I’m really like yours customer service thanks .

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Gerry Toner

Posted on 15 Jan 2018

My call handler, Eric, was extremely helpful. Spending enough time searching for the best flight/price for me. We got cut off online and he called back as was very friendly and even reserved the fligh...

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Tandy Mutore

Posted on 13 Jan 2018

My family has been using Hoodaki for some years now, same agent Ronn for all these years. He is very patient and always helpful. Ronn you are the best. We will continue using Hoodaki.

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Dawn Parkin

Posted on 11 Jan 2018

An excellent service Mark was extremely patient with me and took the time to understand my requirements. This is the second time I’ve used them and they are much better than any other agent I have use...

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Michael Renard

Posted on 11 Jan 2018

The service is excellent from agent Kim keep up the good work

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Deena Doyle

Posted on 09 Jan 2018

Thank you so much for providing spot on Service last year as well as this year. E ticket in my mailbox as stated. Jason... You delivered great service

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bhanu joshi

Posted on 08 Jan 2018

Thank you ,super service Very Polite way to serve a senior citizen

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Ismail Patel

Posted on 08 Jan 2018

Excellent telephone handling and prompt in dealing.

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COLIN SMITH

Posted on 08 Jan 2018

good efficient service and competitively priced

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Jawad Fahim

Posted on 06 Jan 2018

Abhi was really helpful, direct and very clear in his communication, he made best efforts to meet my requirements and served me in a professional way to highest standard.

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Doris Solomon

Posted on 04 Jan 2018

Ronn Hoodaki ticked all the right boxes where service and efficiency is concerned. His quick and patient response to my enquirers was brilliant and I would definitely use him again if I need to fly...

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Archana Honap

Posted on 22 Dec 2017

Hi this was the third time I booked through Hoodaki and second time through the same representative Abhi. We have built a trust and I strongly believe that prices are very reasonable. I intend to ke...

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Malaika Hussain

Posted on 16 Dec 2017

Always come to Kate when booking holidays she is amazing !!!

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Mohammad Bajwa

Posted on 16 Dec 2017

Very helpful and good service.

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Vasant

Posted on 15 Dec 2017

Very good communication skills

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Avtar Singh

Posted on 11 Dec 2017

I booked my airline tickets with Sofia she was very helpful and very polite i will definitely use hoodaki next time.

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Saheel Patel

Posted on 28 Nov 2017

I would just like to say that David was an excellent help for me in booking my honeymoon. He made the whole process extremely easy and was very understanding. I also appreciate the advice he gave me....

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S Ehsan

Posted on 27 Nov 2017

Just wanted to add I just managed to booked my flight to Pakistan through your company. The service I received from your agent known as Kim was the best you can aspect she dealt with us very professio...

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Lukman Munshi

Posted on 27 Nov 2017

Very nice and excellent

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Jacquie Colledge

Posted on 23 Nov 2017

I would just like to say thank you to Ronn for his exceptional customer service, from the moment I made contact with him he has been incredibly polite, helpful and professional. I would recommend Hood...

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Barry Hutchins

Posted on 22 Nov 2017

hi i am very satisfied with my booking thanks

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Ma Jaenelyn Elliott

Posted on 17 Nov 2017

My agent Jenny was very helpful and polite. She explains everything well and she makes me feel comfortable in talking to her. All theses years I'm so happy for the service of your company. Your sta...

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William Hitchman

Posted on 17 Nov 2017

hi Jay was very help full and did good job of making me under stand all that I need to and help with booking thanks to him all went well William hitchman thank you Jay

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Elaine Davies

Posted on 17 Nov 2017

Thank you Kate you were a shining star thanks for your efficiency

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Brahmbhatt

Posted on 16 Nov 2017

Fantastic Service and great prices, sure will recommend them to you and Hoodaki. thanks James.

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Preetraj Sidhu

Posted on 16 Nov 2017

Very nice customer service, good quality price

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Saroj Patel

Posted on 11 Nov 2017

Very professional and polite. Will do business again with David.

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